Blue Host

Feature Set:

First and foremost, Bluehost offers a large amount of storage space and a contending bandwidth, making it a powerful host. They also offer several free script plug-ins such as, chat, blogs, polls, web auctions and bulletin boards.

They support several languages including CGI, PHP, Perl, Front Page and MySQL Databases. The ecommerce tools include a free shopping cart and the ability to track website traffic.

Despite Bluehost’s great features, it does not offer a money back guarantee, like some of the higher ranked services.
Customer Service:

Bluehost offers email, telephone and chat customer support. They also post a comprehensive help section. The help section includes FAQ pages; you can submit your own question and receive a virtual support ‘ticket’, that lets you know when you can expect to be served. Your question and answer will than be added to their FAQ page that is constantly evolving.

The customer support could use improvement, because every time we tried to utilize their chat option, their service was down.
Control Panel:

Bluehost offers the same control panel as our #2 choice, Lunarpages. The control panel displays over 40 icons that link to various management features. Most of the control icons, menus and feature options are logically placed and presented.

The five functions accessible through the control panel include account, email and database management and web protection/security and statistics. Statistics relate visitor information, pages that contain errors or missing images and bandwidth usage information.
Summary:

In summary, Bluehost offers exceptional bandwidth and storage for a low price. If you do not need multiple email aliases, or a catch-all ability then this could be a good choice for your web hosting needs.